Whistler Housing Authority
Owned by the Resort Municipality of Whistler, the Whistler Housing Authority (WHA) oversees the development, administration, and management of employee restricted housing in Whistler. With a target to house 75 per cent of the town’s employees locally within Whistler, the WHA works with public and private property owners to ensure both rental and ownership accommodation […]
Encorp Pacific / Return-it
Encorp Pacific, more commonly known as the owner of British Columbia’s ‘Return-it’ brand, manages recycling throughout the Province. Encorp established and supports over 200 depots and Express locations to accept beverage containers, paper, plastics, appliances, and electronics. Its original mandate and core function is the return of 80 percent of beverage containers sold in BC, […]
DeLuca Veale Investment Counsel
DeLuca Veale Investment Counsel is a private investment and wealth manager in BC, specializing in stocks, bonds, and commercial real estate. They provide independent and objective counsel, expert portfolio management, and individualized service for clients primarily on Vancouver Island. After years working with an internally developed MS Access database, the ownership recognized the need to […]
First Nations Health Authority – Voices
The FNHA is the first province-wide health authority of its kind in Canada. FNHA aims to reform the way health care is delivered to BC First Nations and help improve health and wellbeing. FNHA has a broad mandate to work with the Province and First Nations to improve health services and address service gaps through […]
Commission for Complaints for Telecom-television Services – Complaints Management System Replacement
The Commission for Complaints for Telecom-television Services (CCTS) is Canada’s national and independent organization dedicated to resolving customer complaints about telecommunications and television services, fairly and free of charge. With the objective of improving service effectiveness, efficiency, and transparency to customers and service providers, CCTS required a modern, collaborative, and automated case management system. To […]
BC Utilities Commission – Complaints & Compliance Management Process Upgrade
The BC Utilities Commission (BCUC) is an independent agency of the Government of British Columbia responsible for regulating BC’s energy utilities, the Insurance Corporation of BC’s compulsory automobile insurance rates, intra-provincial pipelines and the reliability of the electrical transmission grid. The Commission works to ensure BC residents get value from their utilities with safe, fair, […]
QuadReal Property Group – QuadReal Connect
QuadReal Property Group, wholly owned by the BC Investment Management Corporation, is one of the largest real estate asset managers in Canada. The QuadReal customer service call centre is responsible for receiving service requests and dispatching work orders for commercial tenants in QuadReal’s portfolio of over 275 office, industrial, and retail properties across Canada. The […]
